Privacy Policy

Last Updated: July 25, 2025

1. Introduction

Welcome to OnPrints.in. This Privacy Policy explains how Victory Wave Digital ("we," "us," or "our") collects, uses, discloses, and protects your information when you visit our website, OnPrints.in (the "Site"), and use our services (the "Services").

Please read this policy carefully. By using our Site and Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a) Personal Data You Provide to Us:

We collect personally identifiable information that you voluntarily provide to us when you register for an account, such as:

  • Full Name
  • Email Address
  • Mobile Number

b) Financial and Transactional Data:

When you use our services, we collect information related to your transactions, including:

  • Wallet balance and transaction history (e.g., adding funds, spending on tools).
  • Details of payment requests made via UPI or Cash.
  • Note: We use a third-party payment processor (Razorpay) for online payments. We do not store or collect your full credit/debit card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

c) Data from Your Uploaded Files:

Our services involve the processing of files (images and PDFs) you upload. How we handle these files depends on the tool you use:

  • Premium Tools (Server-Side): For tools like the Passport Photo Generator, PDF Card Extractor, and Image Auto Enhancer, your files are uploaded to our servers for processing.
  • Free PDF Tool Suite (Client-Side): For tools in our "All-in-One PDF Tools" suite (e.g., Merge, Split, Compress), all processing happens entirely within your web browser. Your files are never uploaded to our servers, offering you complete privacy.

d) Automatically Collected Information (Usage Data):

Like most websites, we may automatically collect certain information when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Manage Your Account: To create and manage your user account, process your registrations, and identify you as a user.
  • To Provide and Maintain Our Services: To operate the tools, process your files, and deliver the final output.
  • To Manage Your Wallet and Transactions: To process payments, update your wallet balance, and maintain a history of your transactions.
  • To Communicate with You: To send you important information, such as email verification, password resets, payment confirmations, and responses to your support inquiries.
  • For Security and Fraud Prevention: To monitor for and prevent fraudulent transactions and other illegal activities.
  • To Improve Our Services: To understand how our users interact with our Site and tools, allowing us to improve user experience and develop new features.

4. Data Retention and Deletion

We retain your information for as long as it is necessary to provide you with our Services and for our legitimate business purposes.

  • Account Information: We retain your personal account information for as long as your account is active. If you delete your account, this information will be permanently deleted in accordance with our data deletion policy.
  • Uploaded Files (Premium Tools): Files you upload to our servers for premium processing are automatically and permanently deleted after a short period to protect your privacy. This period is currently 72 hours.
  • Client-Side Files (Free PDF Tools): We reiterate that these files are never uploaded to or stored on our servers.

5. Disclosure of Your Information

We do not sell your personal information. We may share information we have collected about you in certain situations:

  • With Service Providers: We may share your information with third-party vendors and service providers who perform services for us or on our behalf, such as payment processing (Razorpay), data analysis, email delivery, and hosting services.
  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. We use SSL/TLS encryption for data in transit. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Rights and Choices

You have certain rights regarding the personal information we hold about you.

  • Access and Correction: You can review and change your personal information at any time by logging into your account profile.
  • Account Deletion: You may request to delete your account by contacting us at the email address provided below.
  • Communication Preferences: You may opt-out of receiving non-essential emails from us, though you will continue to receive essential transactional emails related to your account and services.

To exercise any of these rights, please contact us at support@onprints.in.

8. Cookies

We use cookies and similar tracking technologies to operate the Site. A cookie is a small file placed on your device. We use session cookies which are essential for the functioning of our Services, such as keeping you logged in. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Services.

9. Children's Privacy

Our Services are not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at:

Victory Wave Digital
Email: support@onprints.in

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